Expected time taken to dispatch the items is given against each product on the respective product details page. While we will try our best to dispatch products as soon as possible however in unusual circumstances the delivery of the products may take up to 7 days approx as per local guidelines.
In the unlikely event that we are not able to deliver your order completely, we shall cancel the remaining undelivered part of the order, and send an email to you informing about the same. In such cases, your payment against the undelivered part of the order shall be refunded, in the manner the payment was made*
If you believe that the product is not in good condition, or if the packaging is tampered or damaged, please refuse to accept delivery of the package, and & write to us at firstname.lastname@example.org mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
For any divergence or discrepancy in order delivery, we request you to call / WhatsApp our Customer Care 98843-10101 or write to us at email@example.com within 2 working days from the date of receipt of delivery SMS or email communication, failing to do so, the claim shall not be accepted.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.